I had ordered 6 candles from the kindlife website on may 6th 2023 and it got delivered today that is may 12th 2023. My order number is 10121638.
1st the candles I received were all old and damaged , some of them even coming out of the glass . I mean out of all 9 if 1 was defective I would have understood but how can 7 item out of 8 be damaged ?
I have no words.
2nd I had raised a query already through watsapp but I have not received any proper feedback.
I had ordered 6 candles from the kindlife website on may 6th 2023 and it got delivered today that is may 12th 2023. My order number is 10121638.
1st the candles I received were all old and damaged , some of them even coming out of the glass . I mean out of all 9 if 1 was defective I would have understood but how can 7 item out of 8 be damaged ?
I have no words.
2nd I had raised a query already through watsapp but I have not received any proper feedback.
3rd I wanted to return the items as the product was 10days returnable and also raised a return request but none of the support team helped me. They told me that they won't take returns or refund me.
Help me out in this.
I am attaching the images and invoice and delivery details
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3rd I wanted to return th